Privacy policy

BioPa uses the information you provide to process orders, arrange delivery, answer questions and manage returns. This may include your name, phone number, delivery address, email address, order details and messages to us.

Store services

Our store is hosted by Shopify. Shopify and the service providers needed to operate the store process information for checkout, store security and related services. We share the delivery information needed to fulfill your order with the person or courier delivering it.

Email marketing

We use your email address for marketing when you choose to subscribe. You can unsubscribe using the link in our marketing emails. Placing an order does not require marketing consent.

Cookies and your choices

The store uses cookies and similar technologies for essential functions such as the shopping bag and checkout, and may use analytics or marketing technologies according to your choices and applicable requirements. Use the store's privacy controls where available.

Retention and requests

We retain information needed to manage orders, meet applicable record-keeping obligations and resolve disputes. Contact us to ask about your information, request correction or deletion, or withdraw marketing consent. Some records may need to be retained for legal or operational reasons.

For help with your BioPa order, email biocarebiopa@gmail.com. Please include your order number.

WhatsApp: [WHATSAPP NUMBER]

Instagram: @biopa.eg